SaaS vendors use opaque pricing to maximize the amount you pay. On Capiche, people share their actual invoices and negotiation tactics.
Review sites try to push you toward the products that pay them affiliate fees. On Capiche, people give honest details of why we use the software tools we use.
Customer Success Ninjas arent always, well, ninjas. On Capiche, we work together to solve each others problems.
Join us in ending information asymmetry in business software.
双学霸1v1双处h
双学霸1v1双处h
Our mission here is simple:
We want you to know what other companies actually pay for software.
We want you to know you got a fair price, not just the raw end of an A/B test.
We want you to know the best tricks to save money.
And we want you to never sit through a demo call again just to find out how much a product costs.
Asana
Anonymous in San Francisco
27 upvotes
12 minutes ago
We have 221 employees. Our inital quote was $4500/mo. ($19.95/user/mo.)
We showed them a quote from Monday.com for $2800/mo. and they matched it.
SendGrid
Anonymous in Portland
42 upvotes
Yesterday
We send 5M emails per month, and made the switch to SendGrid. Based on their self-service pricing, this wouldve cost $2000/mo. When we first spoke to a sales rep, they offered $1,750 per month. We kept holding out while comparing alternatives, and on the 27th of the month they offered us $1500/mo. if we signed by EoM.
Twilio
Anonymous in London
18 upvotes
46 minutes ago
We were able to negotiate a 50% discount for the first year. We didnt have competing quotes, but we did let them know we were looking at competitors and they came back and offered this.
Front
Anonymous in NYC
27 upvotes
12 minutes ago
After some negotiation, we got them to offer a 40% discount. This gave us up to 30 channels @ $34/user/month, with a minimum of 15 users (Based on their current publicly listed pricing, it actually seems like this is more than 40% off).
Mixpanel
Anonymous in Madrid
54 upvotes
3 hours ago
Mixpanel cost us $1k per month for a site with around 400k monthly active users. Based on their public pricing, this would have cost around $5K per month.
Chartio
Anonymous in LA
37 upvotes
46 minutes ago
We had 5 people who needed access to Chartio, which wouldve cost $9K/year, but we created one shared account that allowed us to stay at $1,788/year, and it works really well.
Intercom
Anonymous in Sydney
7 upvotes
14 minutes ago
Free for the first year via an unlisted startup programincludes full access to all Intercom products.
Slack
Anonymous in Tokyo
38 upvotes
6 hours ago
We are a large financial company. Our initial quote was $12/user/month, and we got them to drop it to $6.5/user/month.
HubSpot
Anonymous in Chicago
52 upvotes
8 hours ago
You can get a discount if you bundle two of HubSpot's products together, so we pay $800/month total for MarketingHub and SalesHub. And we also got 30% off an annual contract with BREX.
When you choose a movie or a place to grab lunch, anonymous crowd-sourced reviews are quite helpful.
When you choose software to use in your company, tools that cost thousands of dollars and impact your team and business, you need more.
Thats why were building out a question/answer community around SaaS. Its not about distilling products down to star ratingsits about going deeper.
Why did people choose this product? Which product is best for a specific use-case, team size, or industry? How do teams actually implement and use this product? What are its best features, its hidden tricks, the other tools it plays best with?
Last week there was a trend on Twitter where people offer one prediction/hot take for each Like their tweet gets. Since we come across so many interesting nuggets on SaaS pricing, I decided to try it out:
How do you build a company that over a million users trust with their deepest secrets: Website login credentials, financial data, ID, and other secure documents? Then how do you keep those customers happy, while also meeting the needs of more than 50,000 businesses?